Over the years when you work in a certain industry and in a certain position, you inadvertently accumulate experience, knowledge and learning. This is the wealth you accumulate sometimes without even trying – however, like all other assets, you have a choice how to spend it, invest it or ignore it. However, very few knowledge leaders chose to utilize this wealth for a CSR perspective.

You can work your way up the Corporate Ladder, Write a book, Start blogging, Become a Trainer, Do Knowledge Sharing Sessions for Educational Institutions, Coach, Counsel, Mentor. All of this are possible outcomes for you to utilizing this asset to its fullest.

As a talent recruiter, you meet just so many people who do not know what to say when they applied for positions. So many people who needed help showcasing their talent the right way through the right documentation and phrasing their thoughts in a more effective manner during their interviews. People need Career Development advice, Career Coaching or perhaps even mentoring. Then there are people, who needed life coaching more than career coaching.

As a Human Resource Management Specialist, people expect us to have answers – policy related, functional work related and sometimes even personal life issues that were impacting them as a person. Day to day interactions with employees, policy creation & implementations, training sessions and engagement opportunities lead to a more evolved EQ.

I was too young and inexperienced for Career Coaching – but the will to somehow help or give feedback was always a huge part of who I was. It offended some, it helped some, I made friends and I made foes, I made fans and I made critics. But years down the road – its made me who I am, its made people trust me and this is how I evolved into a Career and Life Coach.

We say this, because now at Mushawar, after all those years of managing people in our Corporate Jobs we have made so many friends, so many mentees, so many successful lives whose loyalty, admiration and prayers we have because we gave prompt constructive feedback as and when we met them/conducted interviews.

Pointers for improving your role in CSR:

Whether it’s an employee or a potential candidate, here’s what we call constructive feedback. Here are some quick CSR tips for you to remember incase tomorrow you do want to add some value to someone else’s life.

  • Improving their Resumes – Grammatical errors, spelling problems, adequate information available, excess information removal.
  • Tell them to not lie, whether its on their resume or during the interview
  • A Candidate who says he/she had no time to prep for the interview – so he/she was not technically ready for the opening (even though he/she agreed to coming, he/she had at least a days notice to make an appearance).
  • How could they improve their Physical Hygiene
  • How could they improve their overall Physical appearance (appropriate clothing and accessories)
  • Why could they not be the right fit for the position they applied for
  • What more could they do – extra certifications, a degree maybe, to make their profile more relevant to the industry and position they are interested in
  • Quick feedback on the incorrect answers they gave to your questions
  • People, may be utilizing social media and the internet but still not using it to their advantage – you could always them how could they improve that

Of course, as a coach and a mentor, there is a lot more that you could offer to your clients and mentees. But these small gestures as a Corporate Social Responsibility (CSR) by a Human Capital Management Specialist– only makes your profile more highlighted, your image more positive and your experience more valuable.



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